Our Privacy Pledge
At GlobRealty, client confidentiality is the cornerstone of luxury international real estate. We treat your property inquiries, financial brackets, phone numbers, and communication transcripts with rigorous enterprise-grade security and transparency. We do not sell your personal information to third-party data brokers.
1 Scope & Data Controller Identification
This Privacy Policy explains how GlobRealty International Real Estate LLC ("GlobRealty", "we", "us", or "Data Controller") collects, utilizes, stores, and transfers your personal data when you visit www.globrealty.com, utilize our Half-Map search engine, save listings to your favorites, communicate via WhatsApp, or submit property acquisition inquiries.
Our data processing operations are strictly designed to adhere to global privacy statutes, notably:
- European Union / United Kingdom GDPR: General Data Protection Regulation (Regulation (EU) 2016/679 and UK Data Protection Act 2018).
- UAE Federal Law: Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and Dubai International Financial Centre (DIFC) Data Protection Law No. 5 of 2020.
- United States: California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).
2 Personal Information We Collect
Depending on your interaction with the GlobRealty marketplace, we collect the following categories of data:
A. Information You Voluntarily Provide
When submitting inquiries, contact forms, or scheduling viewings:
- Identity Data: First name, last name, title, and preferred salutation.
- Contact Coordinates: Email address, mobile telephone number, and WhatsApp contact details.
- Inquiry Parameters: Intended transaction type (Buy, Rent, Sell, Invest), property interest IDs, target countries/cities, budget requirements, and custom notes.
- Account Credentials: If registered, hashed passwords, username, and saved listing bookmarks.
B. Automatically Collected Technical Data
When navigating our search platform:
- Device & Telemetry: IP address, browser type and version, operating system, screen resolution, and time zone.
- Usage Analytics: Filter queries, currency toggles (e.g., USD, AED, EUR), properties viewed, map pan coordinates, and referral URLs.
3 Legal Bases & Purposes of Processing
We process personal data only when an explicit legal basis applies under international law:
| Processing Purpose | Data Categories | Lawful Basis (GDPR / PDPL) |
|---|---|---|
| Fulfilling Property Inquiries & Tour Bookings | Contact info, message content, property ID | Contractual Performance / Consent |
| WhatsApp Desk Client Communication | Phone number, message transcripts | Consent (Opt-In Initiation) |
| Platform Security & Anti-Scraping Protection | IP address, request headers, logs | Legitimate Interests |
| AML / KYC Pre-Transaction Verification | Identity documentation, source of funds | Legal Obligation (FATF/UAE Laws) |
4 Disclosure & Third-Party Processors
GlobRealty shares information only under strict confidentiality and purpose-limitation protocols with:
- Licensed Local Partner Desks: When you request a viewing for a property in a specific jurisdiction (e.g. Cannes, Mayfair, Manhattan, Dubai Marina), your inquiry is shared exclusively with our designated verified local licensed agency desk for that transaction.
- Enterprise Cloud Infrastructure: Secure hosting and encrypted database storage managed via Google Cloud / Firebase adhering to ISO/IEC 27001, SOC 2, and Data Processing Agreements (DPAs).
- Communication Relays: WhatsApp Business API and transactional email gateways (e.g. Nodemailer/SMTP) to deliver inquiry receipts and viewing notifications.
- Statutory Authorities: Regulatory bodies, anti-money laundering units, or law enforcement only when strictly mandated by valid legal process or subpoena.
5 Cross-Border International Data Transfers
Because GlobRealty operates across 12 countries, your personal data may be processed in data centers located in the European Union, United Kingdom, United States, or the United Arab Emirates.
Whenever we transfer personal information internationally across borders, we implement recognized statutory adequacy safeguards, including the European Commission's Standard Contractual Clauses (SCCs) and UK International Data Transfer Addendums, supplemented by robust TLS 1.3 encryption in transit and AES-256 at rest.
7 Data Retention & Security Architecture
We retain personal data only for as long as necessary to fulfill the operational purposes for which it was collected, or to satisfy legal, tax, accounting, or anti-money laundering retention obligations (typically five (5) to seven (7) years following transaction closure under real estate compliance mandates).
Security controls implemented include role-based access control (RBAC), multi-factor authentication for administrators, continuous audit logging, and automated threat detection filters.
8 Your International Data Subject Rights
Regardless of your geographical location, GlobRealty grants all users comprehensive data rights:
Right of Access & Portability
Request a copy of your personal data held by our systems in a structured, machine-readable format.
Right to Rectification
Request immediate correction of inaccurate or incomplete contact or preference records.
Right to Erasure ("To Be Forgotten")
Request permanent deletion of your inquiry logs and account, subject to mandatory AML statutory retention.
Right to Object & Withdraw Consent
Opt out of marketing communications or withdraw consent at any time without adverse effect.
To exercise any of these rights, email our Data Protection Officer at privacy@globrealty.com. We respond to all verified requests within thirty (30) calendar days.
9 Contact the Data Protection Officer (DPO) & Regulators
If you have questions, comments, or formal requests regarding this Privacy Policy: